Contact Emberkeep
One inbox for questions about offers, gold deliveries and boosts.
Write to us
Email [email: support email]. Questions about a rate, a delivery or a boost all reach the same people.
Include in your message
- The character, realm and faction
- Spelled the way the game shows them. A mistyped realm name is one of the most common reasons a delivery stalls.
- The order
- Which offer or service you chose, the amount, and the email you used at checkout.
- What happened
- When the delivery was due and what has arrived so far.
Requests that never come from us
Your Battle.net email or password, your authenticator code, a login of any kind, remote access to your computer.
A message that claims to be from us and asks for any of these is not from us. Delivering gold to a character never needs access to the account it sits on.
Company details
- Legal entity
- [legal entity: owner to provide]
- Registered address
- [registered address: owner to provide]
- [support email: owner to provide]